Privacy Policy

Introduction

Kloset AI ("Kloset AI," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, store, transfer, and protect information when you access or use the Kloset AI mobile application, website, social features, virtual try-on services, AI-powered fashion tools, wardrobe management services, product discovery services, and related offerings (collectively, the "Service").

Please read this Privacy Policy carefully before using the Service. By using the Service, creating an account, uploading content, or otherwise interacting with Kloset AI, you acknowledge that your information may be processed as described in this Privacy Policy.

Section 1. Scope of This Policy

This Privacy Policy applies to information collected through:

• (a) the Kloset AI mobile application
• (b) Kloset AI websites
• (c) social and community features
• (d) virtual try-on features
• (e) AI outfit detection features
• (f) wardrobe management features
• (g) product discovery features
• (h) customer support interactions
• (i) communications with Kloset AI

This Privacy Policy does not apply to third-party websites, applications, retailers, merchants, social networks, affiliate partners, or services that may be linked through the Service.

Section 2. Information We Collect

We collect information directly from users, automatically through the Service, and from third parties.

Section 3. Information You Provide to Us

3.1 Account Information

When creating an account, we may collect:

• name
• username
• email address
• profile photograph
• authentication identifiers
• account preferences
• language preferences
• country or region

3.2 Profile Information

Users may voluntarily provide:

• profile images
• biographies
• social profile details
• style preferences
• fashion interests
• wardrobe preferences
• saved outfits
• other profile information

3.3 Body Profile Images

To support virtual try-on functionality and personalization features, users may upload full-body photographs, portrait photographs, selfies, styling reference images, and body profile images. These images may contain personal information and may reveal physical characteristics. Because these images are required for certain personalization and virtual try-on features, they may be stored until deleted by the user or otherwise removed in accordance with our retention practices.

3.4 Imported Content

Users may provide content through Instagram links, TikTok links, Pinterest links, website URLs, screenshots, photographs, videos, and imported media. When users submit imported content, Kloset AI may process such content to identify outfits, clothing items, styling attributes, fashion elements, and related information.

3.5 User-Generated Content

We collect information contained within content that users upload, generate, save, share, publish, post, download, or interact with. This may include generated try-on images, outfit collections, wardrobe items, comments, captions, public posts, and social interactions.

3.6 Communications

When users contact Kloset AI, we may collect support requests, customer service communications, feedback, feature requests, survey responses, and bug reports.

Section 4. Information Collected Automatically

4.1 Device Information

We may automatically collect information relating to devices used to access the Service, including device model, operating system, application version, browser type, language settings, device identifiers, mobile network information, and performance data.

4.2 Usage Information

We may collect information regarding how users interact with the Service, including screens viewed, features used, outfit scans performed, wardrobe interactions, try-on activity, search activity, clicks, session duration, and engagement metrics.

4.3 Log Information

Our systems may automatically generate logs containing IP addresses, timestamps, request information, error reports, diagnostic information, crash reports, and security information.

4.4 Analytics Information

We may use analytics tools to understand user engagement, feature usage, retention, performance, and product improvements.

Section 5. AI Processing and Image Analysis

5.1 AI-Powered Features

Kloset AI uses artificial intelligence, machine learning, computer vision, image analysis, and related technologies to provide features including outfit detection, clothing identification, style analysis, wardrobe generation, outfit recommendations, virtual try-ons, product matching, and fashion discovery.

5.2 Content Submitted for Processing

When users upload images, videos, screenshots, links, or other content, such content may be processed by automated systems to provide requested functionality.

5.3 Third-Party AI Providers

To provide certain features, Kloset AI may utilize third-party artificial intelligence providers, infrastructure providers, cloud providers, and machine learning services. Information submitted through the Service may be transmitted to such providers solely for the purpose of delivering requested functionality and operating the Service.

5.4 Automated Analysis

Automated systems may analyze uploaded content to identify clothing items, fashion categories, colors, patterns, accessories, outfit combinations, style characteristics, and wardrobe information.

5.5 AI Output Storage

Generated outputs may be stored within a user's account to support wardrobe functionality, social sharing, personalization, historical access, future editing, and user convenience.

Section 6. Public Content and Social Features

6.1 Public Profiles

Certain profile information may be visible to other users depending on account settings and platform functionality.

6.2 Publicly Shared Content

Users may choose to share generated content, outfits, try-ons, wardrobe creations, and related content through public social features. Content shared publicly may be visible to other users, visitors, search and discovery systems, and recommendation systems.

6.3 User Responsibility

Users are responsible for information they choose to make publicly available through the Service.

6.4 Downloads and Sharing

Generated content may be downloaded or shared by users. Once content is publicly shared, Kloset AI cannot guarantee complete control over how third parties may copy, save, distribute, screenshot, or otherwise interact with such content.

Section 7. How We Use Information

Kloset AI uses collected information for business, operational, security, legal, and product-related purposes. We may use information to:

• (a) provide and operate the Service
• (b) create and maintain user accounts
• (c) authenticate users
• (d) process uploaded content
• (e) generate virtual try-on results
• (f) identify outfits and clothing items
• (g) generate AI-powered recommendations
• (h) build and manage digital wardrobes
• (i) personalise user experiences
• (j) improve recommendation quality
• (k) provide social features
• (l) facilitate content sharing
• (m) display user-generated content
• (n) process subscription purchases
• (o) provide customer support
• (p) investigate abuse or fraud
• (q) maintain platform security
• (r) comply with legal obligations
• (s) improve existing features
• (t) develop new features and functionality

Section 8. Legal Bases for Processing (European Users)

For users located in the European Economic Area, United Kingdom, Switzerland, or other jurisdictions requiring a legal basis for processing personal information, Kloset AI may rely on one or more of the following legal bases.

8.1 Contractual Necessity

We process information where necessary to provide requested services and fulfil our obligations to users, including account creation, virtual try-ons, wardrobe management, outfit detection, subscription services, and customer support.

8.2 Legitimate Interests

We may process information where necessary for our legitimate business interests, including product improvement, analytics, fraud prevention, service security, abuse detection, performance monitoring, and user experience optimisation.

8.3 Consent

Certain processing activities may rely on user consent. Where consent is required, users may withdraw consent at any time, subject to legal and operational limitations.

8.4 Legal Obligations

We may process information where required to comply with applicable laws, regulations, legal processes, or governmental requests.

Section 9. Personalisation and Recommendation Systems

9.1 Personalisation

Kloset AI may use collected information to personalise outfit suggestions, styling recommendations, wardrobe insights, social content, discovery experiences, and product recommendations.

9.2 Profile-Based Recommendations

Recommendations may be influenced by uploaded images, saved outfits, wardrobe items, style preferences, engagement history, and account activity.

9.3 Automated Systems

Certain recommendations are generated using automated systems and artificial intelligence technologies. These recommendations are intended to enhance the user experience and should not be interpreted as professional advice.

Section 10. Advertising and Affiliate Tracking

10.1 Advertising

Kloset AI may display advertisements, sponsored content, promotional placements, and marketing materials.

10.2 Affiliate Programs

Kloset AI may participate in affiliate marketing programs. When users interact with affiliate links, product recommendations, retailer listings, or sponsored product placements, certain information may be collected to attribute referrals, track purchases, measure campaign effectiveness, and calculate commissions.

10.3 Affiliate Data

Information associated with affiliate interactions may include click information, referral identifiers, campaign identifiers, retailer identifiers, and transaction metadata. Kloset AI does not receive users' full payment card information from third-party retailers.

10.4 Sponsored Recommendations

Certain product recommendations may be influenced by affiliate relationships, advertising agreements, sponsorships, or promotional partnerships.

Section 11. Analytics and Performance Monitoring

11.1 Analytics Services

Kloset AI may use analytics services to better understand how users interact with the Service, including to improve products, identify bugs, evaluate performance, measure engagement, improve retention, and optimise user experiences.

11.2 Aggregated Information

We may create aggregated, anonymised, or de-identified datasets that no longer reasonably identify individual users. Such information may be used for analytics, research, business intelligence, and product improvement purposes.

Section 12. Cookies and Similar Technologies

12.1 Cookies

Kloset AI and its partners may use cookies and similar technologies to remember user preferences, improve functionality, measure engagement, support analytics, maintain sessions, and improve security.

12.2 Mobile Technologies

Mobile applications may use device identifiers, software development kits (SDKs), local storage technologies, and similar technologies to support functionality and analytics.

12.3 Cookie Choices

Users may manage certain cookie preferences through browser settings, device settings, or applicable consent tools where available. Disabling certain technologies may affect Service functionality.

Section 13. How We Share Information

Kloset AI does not sell personal information in exchange for monetary payment. However, information may be shared in the circumstances described below.

13.1 Service Providers

We may share information with service providers that perform services on our behalf, including cloud hosting providers, storage providers, analytics providers, customer support providers, payment processors, security providers, artificial intelligence providers, and infrastructure providers.

13.2 Technology Providers

Information may be shared with third-party providers that help deliver AI-powered functionality, virtual try-ons, content processing, image analysis, and recommendation systems.

13.3 Social Features

Information shared publicly by users may be visible to other users and may be distributed through social features.

13.4 Business Transactions

Information may be disclosed in connection with mergers, acquisitions, asset sales, restructurings, financings, and business transfers.

13.5 Legal Requirements

We may disclose information where reasonably necessary to comply with legal obligations, respond to lawful requests, protect rights or property, investigate fraud, enforce agreements, or protect users or the public.

13.6 Consent-Based Sharing

We may share information with third parties where users direct us to do so or otherwise provide consent.

Section 14. International Data Transfers

14.1 Global Operations

Kloset AI may operate internationally and may utilise service providers located in multiple countries.

14.2 Cross-Border Transfers

Information may be transferred to, processed in, stored in, or accessed from jurisdictions outside a user's country of residence.

14.3 Transfer Safeguards

Where required by law, Kloset AI will take reasonable measures intended to support lawful international transfers of personal information.

14.4 User Acknowledgment

By using the Service, users acknowledge that information may be transferred internationally as described in this Privacy Policy.

Section 15. Data Retention

15.1 General Retention Principles

Kloset AI retains information for as long as reasonably necessary to provide the Service, maintain user accounts, fulfil user requests, comply with legal obligations, resolve disputes, enforce agreements, and protect security and integrity.

15.2 Account Information

Account information may be retained while an account remains active and for a reasonable period thereafter as required for legal, operational, security, fraud-prevention, and recordkeeping purposes.

15.3 Body Profile Images

Body Profile Images may be retained for as long as necessary to provide virtual try-on functionality, personalisation features, wardrobe recommendations, styling features, and user-requested services. Users may delete Body Profile Images through available account controls where supported.

15.4 Generated Content

Generated images, virtual try-on outputs, saved outfits, wardrobe items, and similar content may remain stored until deleted by the user, removed by Kloset AI, the account is deleted, or retention is no longer necessary.

15.5 Imported Content

Certain imported images, videos, screenshots, URLs, and related content may be processed temporarily and may not be retained after processing unless required to support user-facing functionality.

15.6 Backup Systems

Information may continue to exist within backup systems for a limited period following deletion requests. Such retained information will remain subject to applicable security protections.

Section 16. User Rights and Choices

16.1 Account Management

Users may review, modify, or update certain account information through available account settings.

16.2 Marketing Communications

Users may opt out of certain marketing communications by using unsubscribe links, adjusting account settings, or contacting Kloset AI. Service-related communications may continue where necessary to operate the Service.

16.3 Privacy Controls

Where available, users may delete content, modify profile information, adjust visibility settings, manage notification preferences, and control public sharing options.

16.4 Access Requests

Subject to applicable law, users may request access to personal information maintained by Kloset AI.

16.5 Correction Requests

Users may request correction of inaccurate personal information.

16.6 Deletion Requests

Users may request deletion of personal information subject to legal obligations, fraud-prevention requirements, security requirements, dispute resolution needs, and technical limitations.

16.7 Restriction Requests

Where applicable, users may request restrictions on certain processing activities.

16.8 Objection Requests

Where permitted by law, users may object to certain processing activities.

16.9 Withdrawal of Consent

Where processing is based on consent, users may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.

Section 17. European Privacy Rights

For individuals located within the European Economic Area, United Kingdom, Switzerland, or other jurisdictions providing similar rights, additional rights may apply. Subject to applicable law, users may have rights to:

• (a) access personal data
• (b) correct inaccurate data
• (c) delete personal data
• (d) restrict processing
• (e) object to processing
• (f) receive portable copies of data
• (g) withdraw consent
• (h) lodge complaints with supervisory authorities

Kloset AI may request verification of identity before fulfilling requests.

Section 18. Account Deletion

18.1 User-Initiated Deletion

Users may request deletion of their account through available account settings or by contacting Kloset AI.

18.2 Effect of Deletion

Upon deletion, account access may be disabled, public profile information may be removed, certain content may be deleted, and certain information may be retained where legally required or operationally necessary.

18.3 Public Content

Content previously shared publicly may remain visible to the extent it was copied by other users, reshared by users, stored by third parties, or indexed by external services. Kloset AI cannot guarantee complete removal of content outside its control.

Section 19. Security

19.1 Security Measures

Kloset AI implements administrative, technical, and organisational measures intended to protect information against unauthorised access, unauthorised disclosure, accidental loss, destruction, misuse, and alteration.

19.2 No Absolute Security

No system, network, transmission method, storage platform, or security measure is completely secure. Accordingly, Kloset AI cannot guarantee absolute security.

19.3 User Responsibilities

Users are responsible for safeguarding account credentials, securing devices, maintaining account security, and reporting suspected unauthorised access.

Section 20. Children's Privacy

The Service is not intended for children under sixteen (16) years of age. Kloset AI does not knowingly collect personal information from children under sixteen. If Kloset AI becomes aware that information has been collected from a child under the permitted age, reasonable efforts will be taken to delete such information. Parents, guardians, or individuals who believe information has been collected from a child may contact Kloset AI.

Section 21. Third-Party Services

The Service may contain links to third-party websites, applications, merchants, retailers, social platforms, advertisers, affiliate partners, and external services. Kloset AI is not responsible for the privacy practices, content, policies, or activities of third parties. Users should review applicable third-party privacy policies before interacting with such services.

Section 22. Changes to This Privacy Policy

Kloset AI may update this Privacy Policy from time to time. Updated versions become effective upon publication unless otherwise stated. Material changes may be communicated through the Service, by email, or through other reasonable means where required by law. Continued use of the Service following updates constitutes acknowledgment of the revised Privacy Policy.

Section 23. Contact Information

For privacy-related questions, requests, or concerns, users may contact:

Kloset AI
Privacy Contact: support@klosetai.app
Support: support@klosetai.app
Address: BC 197, Badkhal, Faridabad, Haryana, 121001

Section 24. Data Protection Contact

Where required by applicable law, Kloset AI may designate a privacy or data protection contact responsible for handling privacy-related inquiries. Contact details for such representative, if required, will be made available through the Service or related documentation.

Section 25. Your Acknowledgment

By accessing or using the Service, creating an account, uploading content, generating AI content, using virtual try-on functionality, importing content from third-party platforms, or otherwise interacting with Kloset AI, you acknowledge that you have read and understood this Privacy Policy. You further acknowledge that your information may be collected, processed, stored, transferred, and used as described herein.